Terms of use

OVERVIEW

This website is operated by Maison Radieuse. Throughout the site, the terms "we," "us," and "our" refer to Maison Radieuse. Maison Radieuse offers this website, including all information, tools, and services available on this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions, including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions of Sale apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms and Conditions of Sale carefully before accessing or using our site. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions of Sale. If you do not agree to all the terms and conditions of this agreement, you may not access the site or use its services. If these Terms and Conditions of Sale are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale.

Any new feature or tool added to the current store will also be subject to the Terms and Conditions of Sale. You can view the most recent version of the Terms and Conditions of Sale at any time on this page. We reserve the right to update, modify, or replace any part of these Terms and Conditions of Sale by posting updates and/or changes on our website. It is your responsibility to check this page periodically to be aware of any changes. Your continued use of the site or access to it after any changes have been posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

SECTION 1 - ONLINE STORE TERMS

• By accepting these General Terms of Sale, you represent that you are at least the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and have given us your consent to allow your minor dependents to use this site.
• You may not use our products for illegal or unauthorized purposes, nor, in connection with your use of the Service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).
• You must not transmit worms, viruses, or any code of a destructive nature.
• Any breach or violation of these Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL TERMS

• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (except credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfers over networks.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.
• The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

• We are not responsible if the information available on this site is not accurate, complete, or up to date. The material on this site is provided for general informational purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more current sources of information. Any reliance on the material on this site is at your own risk.
• This site may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes made to our site.

SECTION 4 – THE OFFER

If an offer has a limited validity period or is subject to conditions, this will be expressly stated in the offer.

The offer is non-binding. The entrepreneur is free to modify and adjust the offer.

The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow the consumer to properly assess the offer. If the entrepreneur uses images, these must be a faithful representation of the products and/or services offered. Manifest errors or obvious mistakes in the offer do not bind the entrepreneur.

All images, specifications, and information in the offer are indicative and cannot give rise to claims for damages or contract cancellation.

The product images are a faithful representation of the products offered. The entrepreneur cannot guarantee that the displayed colors exactly match the actual colors of the products.

Each offer contains information that allows the consumer to clearly understand their rights and obligations related to the acceptance of the offer. This includes in particular:

• The price, excluding customs clearance fees and import VAT. These additional costs will be borne and at the risk of the customer. The postal service and/or courier company will apply the special scheme for postal and courier services, applicable when goods are imported into the EU destination country, which is the case in this context. The postal service or courier company will collect VAT (possibly combined with customs clearance fees) from the recipient of the goods;

• Any delivery charges;

• How the contract will be concluded and the necessary actions in this regard;

• The possible application of the right of withdrawal;

• The method of payment, delivery, and execution of the contract;

• The acceptance period of the offer, or the period during which the entrepreneur guarantees the price;

• The applicable rate for distance communication if the costs of using the distance communication technology are calculated on a basis other than the standard rate for the communication method used;

• Whether the contract is archived after its conclusion and, if applicable, how it can be consulted by the consumer;

• How the consumer can verify and, if necessary, correct the information they have provided in the context of the contract before its conclusion;

• The other languages in which, in addition to Dutch, the contract can be concluded;

• The codes of conduct to which the entrepreneur has adhered and how the consumer can consult these codes of conduct electronically;

• The minimum duration of the distance contract in the case of a fixed-term contract.

Optional: sizes, colors, types of materials available.

SECTION 5 - SERVICE AND PRICE CHANGES

• The prices of our products are subject to change without notice.
• We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
• We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 6 - PRODUCTS OR SERVICES (if applicable)

• Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy: Returns and Refunds
• We have made every effort to display as accurately as possible the colors and images of our products appearing in store. We cannot guarantee that the color display on your computer screen will be accurate.
• We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
• We do not guarantee that the quality of products, services, information, or other materials purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

• We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, distributors, or wholesalers.
• You agree to provide current, complete, and accurate account and purchase information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please see our Refund Policy: Returns and Refunds

SECTION 8 - OPTIONAL TOOLS

• We may provide you access to third-party tools over which we have no monitoring, control, or input.
• You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranty, representation, or condition of any kind and without any endorsement. We will have no liability arising from or related to your use of optional third-party tools.
• Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you must ensure that you are familiar with and approve the terms under which the tools are provided by the relevant third-party provider(s).
• We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). These new features and/or services will also be subject to these Terms and Conditions of Sale.

SECTION 9 - THIRD-PARTY LINKS

• Some content, products, and services available through our Service may include elements from third parties.
• Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and do not guarantee and will have no liability for any third-party materials or websites, or for any other third-party materials, products, or services.
• We are not responsible for any damages or harm related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully review the policies and practices of third parties and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.

SECTION 10 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

• If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any media any comments you forward to us. We are and shall not be obligated (1) to keep comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.
• We may, but have no obligation to, monitor, edit, or remove any content that we, at our sole discretion, consider to be illegal, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates the intellectual property rights of any party or these Terms of Sale.
• You agree that your comments do not violate any rights of any third party, including copyright, trademarks, privacy, personality, or any other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise illegal, abusive, or obscene material, nor will they contain any computer viruses or other malware that could in any way affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or any third party as to the origin of any comment. You are solely responsible for any comments you make and their accuracy. We assume no responsibility and disclaim any liability for any comments posted by you or any third party.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information via the store is governed by our Privacy Policy, which can be viewed here: Privacy

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

• It may happen that information on our site or in the Service contains typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping fees, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if information in the Service or on any associated website is inaccurate at any time without prior notice (including after you have submitted your order).
• We assume no obligation to update, modify, or clarify the information in the Service or on any associated website, including, without limitation, pricing information, except as required by law. No specified update date in the Service or on any associated website should be interpreted as an indication that all information in the Service or on any associated website has been modified or updated.

SECTION 13 - PROHIBITED USES

• In addition to the other prohibitions set forth in the General Terms and Conditions of Sale, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to solicit others to perform or participate in illegal acts; (c) to violate local, international, federal, provincial, or state regulations, rules, laws, or ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, discredit, intimidate, or discriminate based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Service or any associated website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any associated website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any associated website for violating any of the prohibited uses.

SECTION 14 - EXCLUSION DE GARANTIES; LIMITATION DE RESPONSABILITÉ

• Nous ne garantissons pas, ne représentons pas et n'assurons pas que votre utilisation de notre Service sera ininterrompue, rapide, sécurisée ou sans erreur.
• Nous ne garantissons pas que les résultats qui peuvent être obtenus de l'utilisation du Service seront exacts ou fiables.
• Vous acceptez que de temps à autre, nous puissions supprimer le Service pour des périodes indéfinies ou annuler le Service à tout moment, sans préavis.
• Vous acceptez expressément que votre utilisation du Service, ou votre incapacité à l'utiliser, est à vos risques et périls. Le Service et tous les produits et services qui vous sont livrés par l'intermédiaire du Service sont (sauf mention expresse de notre part) fournis 'tels quels' et 'tels que disponibles' pour votre usage, sans aucune représentation, garantie ou condition de quelque nature que ce soit, expresse ou implicite, y compris toutes les garanties ou conditions implicites de qualité marchande, qualité marchande, d'adéquation à un usage particulier, de durabilité, de titre et d'absence de contrefaçon.
• In no event shall Maison Radieuse, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any other similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any service or any product purchased using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind resulting from the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend, and hold Maison Radieuse and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorney fees, made by any third party due to or arising out of your violation of these General Terms and Conditions of Sale or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 16 - SEVERABILITY

In the event that any provision of these General Terms and Conditions of Sale is found to be illegal, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these General Terms and Conditions of Sale, this determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 17 - TERMINATION

The obligations and responsibilities of the parties engaged before the termination date shall survive the termination of this agreement for all practical purposes. These General Terms and Conditions of Sale are in effect unless and until they are terminated by you or by us. You may terminate these General Terms and Conditions of Sale at any time by informing us that you no longer wish to use our Services, or when you stop using our site. If, at our sole discretion, you do not comply, or if we suspect that you have not complied, with any condition or provision of these General Terms and Conditions of Sale, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the termination date; and/or as a result, we may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT

The fact that we do not exercise or enforce any right or provision of these Terms and Conditions of Sale shall not constitute a waiver of such right or provision. These Terms and Conditions of Sale and any policies or operating rules published by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions of Sale). Any ambiguity in the interpretation of these Terms and Conditions of Sale shall not be construed against the drafting party.

SECTION 19 - APPLICABLE LAW

These Terms and Conditions of Sale and any separate agreement by which we provide you services shall be governed and construed in accordance with the laws of France.

SECTION 20 - CHANGES TO THE TERMS AND CONDITIONS OF SALE

You can view the most recent version of the Terms and Conditions of Sale at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions of Sale by posting updates and changes on our website. It is your responsibility to check our site periodically for changes. Your continued use of our website or the Service after any changes to these Terms and Conditions of Sale have been posted constitutes your acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions regarding the Terms and Conditions of Sale should be sent to us at support@maisonradieuse.com.

Our contact information is published below: